How to install the Zoom app
To take advantage of the Clovers interview guide within Zoom, users will need to install the Clovers Zoom app.
Navigate to the Clovers app for Zoom on the Zoom Marketplace.
For Zoom Business and Enterprise plans, an admin may need to pre-approve the Clovers app for use in your organization. If that is the case, click the Request pre-approve button to request access from your company’s Zoom admin. Once approved users can authorize the Clovers app for Zoom via the installation flow.
Authorize the Clovers app for Zoom by clicking ‘Visit site to install'. This will load a page where users will need to press 'Authorize’ to allow Clovers access to their Zoom account.
Once authorized, the app will redirect users into their Zoom desktop app and show the newly installed Clovers app.
Users will need to sign in to see their upcoming interviews. This will redirect them to their system browser, where they can sign in to Clovers
Users will then be redirected back into the Zoom desktop app where they will see their Clovers interview dashboard.
How to use the app in meetings
Confirm interview information is correct
If you have multiple interviews scheduled for the day, or if we’re not able to identify a candidate in the interview, we may ask you to confirm that the information we do have about the interview is accurate.
If you have multiple interviews scheduled for the day, we may ask you to choose the correct one, to make sure you see the correct candidate data and questions. This page will show any meetings set to record, based on the ‘Today’s schedule' section of the dashboard.
You will see any events scheduled for today that are currently in progress, or scheduled in the future, and are marked as an interview (either because it met the default criteria for recording, or it was manually enabled in the dashboard.
Once the interview you’re in has been correctly identified. We’ll ask you to confirm the that we’ve detected the correct candidate. At this point, you’ll be able to proceed to the interview, or make any edits to the candidate or requisition data.
If no candidates have been detected, you’ll be asked to select the candidate from among the list of meeting participants.
Edit candidate information
If anything of the candidate or requisition data you see is incorrect, you’re able to select the correct candidate, update their name, and select the correct requisition.
Note: if the client has been imported from an ATS, their name will not be editable in Clovers
Once the candidate information has been verified, you’re ready to start the interview!
Once you’ve started the interview, you’ll be able to see information about the candidate you’re interviewing, ask intelligent questions tailored for the requisition they’re applying for, and flag key moments that stood out to you during the interview.
View candidate information
You can view information about the candidate, as well as their resume and LinkedIn at any point during the interview.
You’ll see a list of interview questions, as well as the attribute that question is designed to assess, based on the role the candidate is applying for. You can also mark a question as asked, in order to stay organized during the call.
Rate and review candidate
Rate and review the candidates you interview directly from Zoom, without switching between multiple apps. To rate, click the star button located in the bottom right corner.
This will open the ratings page, where you can leave a star rating on a scale of 1-5, as well as leave a review of the candidate. The number of moments you’ve flagged will also be accessible from this page, to help refresh your memory of stand out moments.
You can close out of the rating page at any time, by pressing cancel, or by pressing the arrow in the upper right corner. When you’re ready to submit your rating, press “Rate now”. This will save your feedback, and make it accessible to the rest of your team in the web application.
Once saved you can also add additional feedback by pressing the edit pencil in the upper right corner.
How it works for candidates
Candidates will not be able to see any of the questions or rating information. Make sure you do not use the share button at the top of the apps panel.
If you ever need to share your screen with the candidate, please only do so from share button at the bottom bar.
How to uninstall the app
Login to your Zoom Account and navigate to Solutions > Zoom App Marketplace.
Click Manage > Installed Apps or search for the Clovers app.
Frequently asked questions
See also: Frequently asked questions about Zoom apps.