Sometimes candidate information changes during the hiring process.
Follow this tutorial to edit your candidate information to keep things up to date. 💪
Editing candidate information
Watch the video to see how it works:
To enable closed captioning, click settings in the lower right of the video below, and under Closed Captions, toggle the button to ON.
NOTE: If your company has an applicant tracking system integrated with Clovers then any changes made to the candidate record and the ATS will flow into clovers automatically. To make changes manually follow this tutorial:
Updating the candidate's job information
Navigate into the candidates tab located in the upper left hand corner
Find the candidate record you wish to alter and click into it
On the right-hand side of the screen there is a hamburger menu, click into that to display the options
"Update requisition" or "Update job" allows you to change the requisition assigned to the candidats
Use the drop down to select the correct requisition
Click update application to complete the change
Updating candidate information
Navigate to the hamburger menu on the right-hand side of the screen, click into that to display the options
Click on "Update candidate"
From here you can edit the name of the candidate
Click "Update candidate" button to complete the change
Updating candidate application
Navigate to the hamburger menu on the right-hand side of the screen, click into that to display the options
By clicking on "New application", this will keep the existing application as it is and creates a new application for the same candidate
note that interview recordings will not move over into the new application
Deleting candidate application
Navigate to the hamburger menu on the right-hand side of the screen, click into that to display the options
Clicking on "delete application" removes the candidate application from your Clovers instance permanently
Congrats! You now know how to make updates to a candidate record within Clovers!
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